Frequently Asked Questions

Everything you need to know about your official band merch.

When will my order ship?

Standard orders typically process within 3-5 business days. For pre-order items, please refer to the specific release date listed on the product page.

What is your return policy for apparel?

We accept returns and exchanges on unworn and unwashed clothing within 30 days of delivery. Original tags must remain attached.

Do you offer international shipping?

Yes, we ship our merchandise worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

How should I care for my screen-printed shirts?

To preserve the graphic, we recommend washing your apparel inside out in cold water and tumble drying on low heat or air drying.

Can I change my shipping address after an order is placed?

Address changes can only be made within 1 hour of purchase. Please contact our support team immediately with your order number.

Are your products officially licensed?

Yes, this is the official store. Every item sold here is authentic merchandise approved by Panic! At The Disco.